KEEPING THINGS
PERSONAL.
Contact and custom enquiries
When you submit a form, the site collects the name or nickname, email address, message, and other enquiry details you provide. It also records your confirmation that you are an adult and consent to a reply.
Your submission is stored in a private enquiry inbox so Lucy can review and respond. A notification is sent to Lucy’s email when email delivery is configured. Submitting a form does not subscribe you to marketing.
What not to send
Do not submit passwords, wallet recovery words, payment credentials, government identification, or other sensitive documents through these forms.
Custom requests and production updates
Custom request details, messages, approved quotes, payment records, and production updates are stored privately to manage your request. Information you provide for name or image personalization is used for that request; do not upload identification documents or images you are not entitled to provide. Submitting a request does not approve it or take payment.
Your private tracking link allows access to your request without an account. Treat that link like a password: anyone with it may be able to view your request and respond. Do not publish or share it. Lucy’s internal notes and private payment references are not part of the customer-facing timeline.
Optional accounts
New registration for an optional customer account and password recovery are currently unavailable. Existing customers may still sign in. Account registration collects a name, email address, and a securely hashed password. Proof of email ownership is required before existing requests can be linked to an account; entering an email address alone does not grant access. Account verification and password-reset emails are currently disabled. Custom-update email notices are currently disabled. When enabled, transactional email is processed through Google Gmail; reset and verification messages include private, expiring account links. Custom notices contain only a generic update and sign-in link, not your private request details. API acceptance does not guarantee inbox delivery. No marketing subscription is created.
Content reports
The content-report form collects your contact email, concern category, description, optional public content reference and previous report reference for appeals. It does not require an account, purchase or adult-entry acknowledgement. These details, manual review notes, status changes and timestamps are kept in a separate administrator-only inbox. Contact email, free-text references, descriptions and review notes are encrypted in the application database. No uploads are accepted. When owner alerts and Gmail are available, a minimal owner-only alert is sent through Google Gmail with the acknowledgement reference, concern category, received time and administrator inbox link, not your contact email, report description or content references. Delivery is not guaranteed. No automatic email acknowledgement is sent to you; the owner reviews the inbox and replies manually. Do not send IDs or explicit material.
Order support and delivery records
Where website orders exist, records can include purchased clips, prices, invoice/payment state, guest contact email, access grants and download-session reservations. Order support stores the reply email and message privately with application encryption. An order reference alone does not authorize access. Support requests are saved for manual review, not automatically emailed. A download-session reservation does not prove that a complete file was saved.
Service providers and retention
The site uses hosting and storage infrastructure, including Amazon Web Services for private video storage, and Google Gmail for configured email delivery. Replies sent by email are also handled by email providers. A Bitcoin payment integration uses BTCPay Server when enabled; direct checkout is currently disabled. This application does not collect card numbers or CVC. External services apply their own privacy practices.
There is no automatic deletion schedule for enquiry, custom, order-support or content-report records in this version. Records and review history may remain in the private database and backups until manually reviewed for deletion. Backup copies can remain after an active record is deleted. You may request access, correction or deletion using the contact below; requests need appropriate verification and may be limited by legal, security or dispute-related retention needs. No fixed deletion period or immediate backup erasure is promised.
Cookies and security
The site uses essential cookies for sessions, form security, the video bag, customer and administrator login, and your remembered age acknowledgement. It does not include advertising trackers or analytics scripts in this version. Hosting systems may record technical request information for operation and security.
External stores
Links to external video stores and social platforms take you to services with their own privacy policies and purchase terms. Purchases made there are handled by those services.
Payments and your video bag
Direct Bitcoin and Lightning checkout is not enabled. The bag stores video selections in your session; it does not place an order or take payment. Custom-video forms are requests for a quote, not purchases.
Questions about your information
Contact misslucyskye@gmail.com to ask about your enquiry information or request deletion. Please do not send unnecessary sensitive details in your request.
Adults only
This website is intended for adults aged 18 or older and of legal age to view adult material where they live. The entry acknowledgement is self-declared and is not identity-based age verification. Do not enter or submit a request if you do not meet these requirements.